Terms of Service

Acceptance of Terms

By accessing or using FileN4.ca ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

Description of Service

FileN4.ca is a document preparation service that helps Ontario landlords generate N4 Notices to End a Tenancy for Non-Payment of Rent. The Service fills in official Landlord and Tenant Board (LTB) forms based on information you provide and current Residential Tenancies Act (RTA) rules.

The Service may also generate a Certificate of Service and related supporting documents. All documents are generated as PDF files and downloaded directly to your device.

User Responsibilities

By using the Service, you represent and warrant that:

• You are at least 18 years of age.
• You are the landlord of the rental property in question, or you are an authorized representative acting on behalf of the landlord.
• All information you provide through the Service is accurate, complete, and truthful.
• You are solely responsible for verifying the accuracy of all information you enter and reviewing all generated documents before serving or filing them.
• You understand that the Service generates documents based solely on the information you provide, and any errors in your input will be reflected in the generated documents.

Disclaimer of Legal Advice

FileN4.ca is a document preparation service. It is not a law firm, paralegal service, or legal aid clinic. The Service does not provide legal advice, legal opinions, or legal representation.

No solicitor-client or paralegal-client relationship is created by your use of the Service. The information provided on this website is for general informational purposes only and should not be relied upon as legal advice.

If you require legal advice regarding your specific situation, you should consult a licensed paralegal or lawyer in the Province of Ontario.

There is no guarantee that documents generated by the Service will achieve any particular legal outcome. The outcome of any Landlord and Tenant Board proceeding depends on many factors beyond the scope of this Service.

Intellectual Property

The FileN4.ca website, including its design, code, text, graphics, and other content, is the property of FileN4.ca and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our prior written consent.

The N4 form and Certificate of Service are official LTB forms. FileN4.ca does not claim ownership of these forms.

Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, FileN4.ca shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Service.
• Any errors, inaccuracies, or omissions in the generated documents.
• Any unauthorized access to or use of our servers or any personal information.
• Any outcome of Landlord and Tenant Board proceedings.

In no event shall our total liability to you exceed the amount you paid for the Service that gave rise to the claim.

Refunds

Refunds are available only in cases of technical errors, including but not limited to:

• Corrupted or unreadable PDF files that cannot be opened.
• Payment was charged but no documents were generated or delivered.
• Duplicate charges for the same transaction.

Refunds are not available for errors caused by incorrect information entered by the user, dissatisfaction with legal outcomes, or change of mind after documents have been successfully generated and downloaded. To request a refund, please contact us with your transaction details.

Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we handle your information. By using the Service, you consent to the practices described in the Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

[email protected]